No grey imports – ever! Sounds Easy is an Authorised Australian Dealer for all brands that we supply; meaning that all of our listed products are guaranteed to be brand new and carry an official Australian Warranty. This excludes some "demo" units which are very occasionally listed without a full warranty (in this case, details will be clearly written in the listing title/description).
If you're experiencing any difficulties with your newly purchased gear, please use Sounds Easy as a first point of contact - we welcome all support queries relating to the products that we sell. In the rare instance that your items are faulty and need to be replaced/repaired under warranty, allow us to organise this process with the Australian distributors to ensure a smooth turnaround.
Feel confident that all transactions conducted over our website will be securely handled by a reliable partner using a high level of encryption. SecurePay uses a 128-bit digital server certificate provided by VeriSign™ - they are an online payments expert, and a highly regarded business of Australia Post. SecurePay has worked with Australian businesses for more than 15 years, helping more than 40,000 businesses with their e-commerce journeys. They accept a wide range of payment methods and credit cards.