Feel confident in your decision to shop with us. If you are experiencing any difficulties with your newly purchased gear, please use Sounds Easy as a first point of contact - we welcome all support queries relating to the products that we sell.
In the rare instance that your items are faulty and need to be replaced/repaired under warranty, allow us to organise this process with the Australian distributors to ensure a smooth turnaround.
Feel confident in our advice. The team at Sounds Easy has been providing professional advice to Australia's leading international film/TV composers, musicians, DJs and recording studios for several decades.
As a leading Australian music technology retailer, we sell and support some of the most popular brands of audio DAWs, software instruments, audio interfaces, keyboards and MIDI controllers, and a wide variety of studio equipment. We have two active studios that we use as showrooms, and offer appointment based visits for those who wish to demo products in a professional studio environment. We also test or use many of the products that we stock, and are always happy to recommend products that we feel are the best in their class.
In most cases, your order will be sent via Courier as this is the fastest and most reliable form of shipping that we have experienced. If you have special shipping requirements, please feel free to contact us or leave a note on your order.
Pick up from our store in St Leonards is also welcomed - please refer to our contact details for store opening hours and location. If possible, please try to contact us first to arrange an appropriate pickup time.
Feel confident that all transactions conducted over our website will be securely handled by a reliable partner using a high level of encryption. SecurePay uses a 128-bit digital server certificate provided by VeriSign™ - they are an online payments expert, and a highly regarded business of Australia Post.
SecurePay has worked with Australian businesses for more than 15 years, helping more than 40,000 businesses with their e-commerce journeys. They accept a wide range of payment methods and credit cards.
No grey imports – ever! Sounds Easy is an Authorised Australian Dealer for all brands that we supply; meaning that all of our listed products are guaranteed to be brand new and carry an official Australian Warranty. This excludes some "demo" units which are very occasionally listed without a full warranty (in this case, details will be clearly written in the listing title/description).
Have you checked out our brands page yet? If you have, you may have noticed that it's a pretty long list! Selling and supporting many of the worlds biggest brands in music technology means that we need to constantly deal with the largest distributors in the country - C.M.I, Roland, Audio Chocolate, Innovative Music, Studio Connections, and Electric Factory (just to name a few). If you have a spare moment, check out some of these distributors yourself - you should find us listed as an Authorized dealer on their websites. Finally, if you're looking for a brand that we haven't listed on our brands page, please contact us - we still may be able to help!